The Situation
This telecom retail store sits on a corner lot in downtown London, Ontario. The storefront wraps around two sides of the building with large glass windows on both the front and the side, plus a glass entrance door. It is the kind of layout that looks great during business hours and creates a serious vulnerability after dark.
The store had been hit with smash-and-grab break-ins multiple times. The glass was broken so often that the business eventually stopped putting real products on display and replaced them with paper stand-ins. That kept the inventory safer, but it also meant the storefront no longer worked the way a retail location needs to. Customers could not see or interact with actual products from the window, and the business was spending money on glass replacement without solving the underlying problem.
Beyond the repair costs and lost inventory, repeated incidents like these can affect insurance premiums and make it harder to operate with confidence. The owner needed security roll shutters in London, Ontario that would stop the break-ins from happening in the first place, not just limit the damage after the fact.
What Sunrise Installed
Sunrise installed motorized commercial security shutters across all six storefront openings. The system is split into two groups to match the building's corner layout.
On the front face, directly below the main sign, three openings are covered by three individually motorized shutters: two flanking the entrance door and one on the door itself. The door shutter includes a manual override so the building can still be accessed if the power goes out. The window openings on this side are each roughly eight feet wide, and the door opening is approximately five to six feet.
On the side of the building, three more openings wrap around the corner. These three shutters share a single axle and operate together as one unit, going up and down at the same time. Each of these side openings is approximately four feet wide.
All six shutters use high-density foam-filled aluminum slats in a light silver that matches the building's exterior cladding. When the shutters are down, the entire storefront is sealed. When they retract in the morning, they disappear into the box housings and the retail space is fully open and visible again.
Wrapping the Corner
The side windows presented a separate challenge. Three openings run along the side of the building and turn the corner, creating a continuous glass face that was just as vulnerable as the front. Sunrise mounted all three side shutters on a shared axle so they operate as a single unit. One button brings all three down together, and the guide rails were positioned at the corner junction to create a clean transition between the front and side shutters.
The result is a seamless wrap around the entire storefront. From the street, the installation reads as one continuous system rather than six separate shutters bolted onto the building.
The Result
Since the shutters went in, the store has had no further break-in incidents. The display products are back on the floor where customers can see and handle them, and the glass stays intact. The storefront works the way a retail location is supposed to during business hours, and it is fully secured after closing without anyone having to think about it.
For a business that had been dealing with repeated smash-and-grab incidents, replacement glass costs, insurance pressure, and the decision to pull real inventory off the floor, the shutters solved the problem at its source. The glass is no longer the weakest point. The shutter is the first thing an intruder would have to get through, and that changes the calculation entirely.
Project Details
Location: London, Ontario
Business type: Telecom retail store (corner lot, downtown)
Number of openings: 6
Front openings: 2 windows (approx. 8 ft wide each) and 1 door (approx. 5 to 6 ft)
Side openings: 3 windows (approx. 4 ft wide each), shared axle
Slat type: High-density foam-filled aluminum
Colour: Light silver
Operator: Motorized (4 motors total), manual override on the door
Layout: Corner wrap, front and side shutters meeting at building corner
Dealing With Repeated Break-ins?
If your storefront has been hit more than once, cameras and alarms alone are not solving the problem. A roll shutter puts a physical barrier between the street and your glass. Start with photos of your storefront, the rough measurements of the openings, and a short description of the situation. Sunrise reviews every opening before recommending a system direction.
